Inter-Hospital & Facility Transfers

We provide seamless medical transportation for patients who need to be moved between hospitals, clinics, or specialized care centers (such as moving a patient from a local clinic to Tygerberg or Groote Schuur). This service ensures that medical supervision is never interrupted during the transfer.

Key Features of Our Transfer Service

1. Specialized Medical Escorts

We match the medical team to the patient’s specific needs:

• Basic Life Support (BLS): For stable patients who primarily need monitoring and help with mobility.

• Advanced Life Support (ALS): For critical patients requiring continuous oxygen, IV infusions, or cardiac monitoring.

2. Advanced Equipment for Transit

Our ambulances are “mobile wards” outfitted with:

• Specialized Stretchers: Designed for safety and comfort during long-distance travel.

• Portable Ventilators & Oxygen: For patients with respiratory requirements.

• Infusion Pumps: To keep medication dosages precise and uninterrupted during the journey.

3. Bed-to-Bed Service

We don’t just drop patients at the hospital entrance. Our team provides a complete “bed-to-bed” experience:

• Assisting with the physical move from the hospital bed to our stretcher.

• Handling all medical documentation and briefing the receiving staff.

• Ensuring the patient is safely settled into their new ward before we leave.

Common Reasons for Facility Transfers

• Higher Level of Care: Moving from a local clinic to major centers like Tygerberg, Groote Schuur, or Red Cross Children’s Hospital for specialized surgery or ICU care.

• Diagnostic Testing: Transporting a patient to a facility with specific equipment (like an MRI or CT scanner) and bringing them back afterward.

• Step-Down Transfers: Moving a recovering patient to a rehabilitation center, nursing home, or hospice.

• Repatriation: Transporting a patient closer to their home or family once they have been stabilized.

Booking & Coordination

We simplify the logistics for families and hospital staff alike:

• Pre-Scheduled Bookings: While we handle urgent transfers, booking in advance ensures the specific equipment required is reserved for you.

• Insurance Coordination: We work with medical aids and private payers to ensure the paperwork is handled professionally.

• Family Communication: We provide real-time updates so families know their loved one is in safe hands every kilometer of the way.